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BirdSong’s Vacation Home Management Philosophy
Every special rental home and Estate property has unique features, amenities, and management needs; we customize our services for each owner and property accordingly. By developing an effective marketing strategy for the most attractive presentation and providing outstanding guest services to ensure a wonderful vacation experience, we will maximize your bookings, rental fees, and income generated! Carefully selecting quality guests who will enjoy ‘our’ properties and treat them with care and kind regard, minimizes wear and tear, the cost of maintenance, and related repairs. Our guest policies are fair but firm, while providing clear communication and prompt response to the needs of owners and guests, also with an emphasis on our ‘good neighbor’ policies!
Premier Vacation Rental Management Services
Property Evaluation for Effective Marketing
Property Website Evaluation and/or Development
Develop an Effective Marketing Strategy
Professional & Prompt Service for Rental Bookings
Onsite Property Services
Risk Management Evaluation
Professional Accounting and Monthly Owner Statements
Associated Professional and Service Providers
Property Evaluation for Effective Marketing
- Assess property for attractive presentation and optimal rental fees
- Effective marketing to maximize occupancy and income
Property Website Evaluation and/or Development
- Optimize website for professional, user-friendly and beautiful presentation
- Define character, features and amenities of the property and surrounding area
- 24 hour availability of vacation rental information for prospective guests
Develop an Effective Marketing Strategy
- Evaluation of internet marketing services, local Chamber of Commerce listings
and VR hosting sites
Professional & Prompt Service for Rental Bookings
- Quick response to inquiries and scheduling by email and/or phone contact
- Handling of rental contracts, rental deposits, rental fees, security deposits,
cleaning fees, Sonoma County Transient Occupancy Taxes, and more
Onsite Property Services
- Develop Check In/Out policies, property operations manuals and rules
- Oversee check-ins, post check-out inspections, cleaning and resets
- Supervise regular maintenance services and approved repairs as needed
- Make Urgent services available around the clock, throughout the week
Insurance and Safety Requirements for Risk Management
- Oversee procedures as needed and defined for each property
Professional Accounting and Monthly Owner Statements
- All deposits, rental fees and taxes held in Broker Trust Account
- Prompt disbursement of monies to owners, renters, and vendors
- Clear and detailed monthly income and expense statements
Associated Professional and Service Providers
- We maintain an excellent working relationship with a network of professional,
licensed, insured independent contractors and service providers for all aspects
of property maintenance. Approved services are supervised and costs closely
monitored for good work and value.
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